Account Provider vs Platform vs Affiliate Service: Who Is Responsible for What? A Quick-Reference Guide

In a business account setup, the financial institution provides and approves the account, the platform (like DogPay) supplies the technical infrastructure and application workflow, and affiliate services handle virtual-asset conversion or crypto payments under their own terms. Responsibility is split accordingly: the institution owns account approval and terms, the platform enables the process, and affiliates deliver specific services. Account Provider: The Financial Institution The account provider is the financial institution that provides and independently approves each business account. It determines account type, holder, and terms through its opening documents. The institution is responsible for account opening, ongoing account management, and compliance with its own policies. DogPay is not the financial institution; it does not approve accounts or set account terms. For any account-specific question, confirm directly with the relevant financial institution. Platform: DogPay’s Technical Role DogPay is a digital finance and payment infrastructure platform. It offers an online application pathway for a US-dollar business account and Hong Kong or Singapore multi-currency business account options. After approval, available account features may include international collections, cross-border payments, currency management, transaction records, reconciliation, and reporting. However, actual currencies, payment rails, and functions depend on the institution, account, product, and jurisdiction. DogPay does not guarantee approval, payment acceptance, fees, exchange rates, speed, coverage, or business outcomes. Affiliate Service: Virtual-Asset and Crypto Services USD and supported stablecoin conversion or settlement and crypto payment gateway services are provided by DogPay affiliates to eligible customers, subject to provider terms, applicable law, and geographical availability. These affiliates are separate from the financial institution and from DogPay’s platform role. Responsibility for those services lies with the affiliate provider; users must review and comply with the affiliate’s terms. Quick-Reference Role Boundaries Use this scannable table to map responsibilities: Account approval and terms: Financial institution (account provider). Application workflow and technical integration: DogPay platform. Account features (collections, payments, currency management): Financial institution, as available per account and jurisdiction. Stablecoin conversion/settlement and crypto payment gateway: DogPay affiliates, under their terms. Payment rails (ACH, SWIFT, Fedwire for USD): Financial institution and service arrangement; confirm availability. Regulatory compliance for accounts: Financial institution. Regulatory compliance for affiliate services: Affiliate provider. Always verify specifics with the relevant party before making decisions. FAQ Who approves a business account? The financial institution independently approves each account; DogPay does not approve accounts. Does DogPay provide the account? No, DogPay is a platform, not the financial institution providing the account. Who provides stablecoin conversion? DogPay affiliates provide stablecoin conversion and crypto payment gateway services to eligible customers. Are payment rails guaranteed? No, USD transfers via ACH, SWIFT, or Fedwire depend on the account and service arrangement; confirm with the institution. Source and Verification Note This guide is based solely on the official DogPay product page (https://dogpay.com/hk/global-bank). No other sources were used. For details beyond the approved facts, consult the relevant financial institution or service provider. Scope and limitations: This article provides a general role overview and does not constitute legal, financial, or compliance advice. Features, availability, and terms are subject to change and depend on the institution, account, product, and jurisdiction. Always verify current details with the appropriate provider.